Personal Lines Account Manager

The Account Manager serves as the primary contact for the client and is responsible for client satisfaction. The Account Manager is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals with the organization to ensure quality. In addition, the Account Manager will build relationships with clients to encourage new and continued business opportunities. Marketing activity is required for the position. Meets sales, service and quality standards adopted by agency. Lead service member to process complex transactions and activities, resolves complaints, manages high profile accounts, involved in agency reviews. Possesses great communication, organization and teamwork skills.